49-31-5Promulgation of rules for conduct of business.

The commission may regulate the business of providing telecommunication service and may promulgate rules pursuant to chapter 1-26 concerning:

(1)    Requirements for telecommunications companies to maintain and make available to the public and the commission records and utility tariffs;

(2)    Requirements for telecommunications companies to provide information to customers regarding credit, deposits, services, refunds and billing rights;

(3)    Requirements that telecommunications companies must follow regarding procedures for billing customers;

(4)    Procedures and requirements for handling billing disputes, service interruptions, payment plans and refunds;

(5)    Standards and procedures for telecommunications companies to follow to ensure nondiscriminatory credit policies;

(6)    Procedures, requirements and record-keeping guidelines regarding deposit policies;

(7)    Procedures, requirements and record-keeping guidelines regarding customer refunds;

(8)    Policies for telecommunications companies to follow regarding refusal of telephone service to the public;

(9)    Policies for telecommunications companies to follow regarding disconnection of customer service;

(10)    Registration procedures, service requirements, billing practices and maximum service charges for alternative operator services in South Dakota;

(11)    Procedures and requirements for classification and reclassification proceedings;

(12)    Standards, procedures and requirements regarding the telecommunications utility investigation fund;

(13)    Application and notice procedures for the construction of telecommunications facilities; and

(14)    Requirements for filing and noticing tariff changes.

Source: SDC 1939, § 52.0260; SL 1986, ch 22, § 22; SL 1987, ch 345, § 45; SL 1990, ch 371, § 2; SL 1992, ch 328, § 10.